Privacy policy

Silver Magic is a games label of One Up Plus Pty Ltd (as trustee for One Up Plus Trust, "Silver Magic", "we", "us"), an independent studio in Sydney, Australia. This policy covers all of our games, on every platform, and this website. It explains what information we collect, why, and the choices you have. We keep it short because we collect very little.

The short version

• Our games don't need an account with us, and they don't show advertising.
• We don't sell your information or use it to target ads.
• Some games send anonymous gameplay statistics or post scores to an online leaderboard. Neither includes your name, email or contacts.
• Stores (Steam, Google Play, the Apple App Store, itch.io, CrazyGames) handle purchases, accounts and payments under their own policies. We never see your card details.

Information our games collect

Not every game uses every item below. Each one says which games or platforms it applies to.

Gameplay statistics

Some of our games (currently Clockwork Village, in web browsers and on Android and iOS) send anonymous gameplay statistics so we can see where players get stuck and what to improve. These include a random identifier created for that browser or installation, the game version and build, the platform, browser or operating system and type of device, an approximate country worked out from your network address, and gameplay events such as levels started and finished, scores, time played and tutorial steps. They do not include your name, email, precise location or contacts. They are processed for us by Amplitude in the United States.

The random identifier is not your device's advertising ID and isn't linked to your name or any account. Browsers that send Do Not Track or Global Privacy Control are not tracked. Where a site asks for consent first (for example CrazyGames), nothing is sent unless you allow it, and you can change your choice at any time from the game's Privacy button. To stop statistics in an app, uninstall it; clearing the app's data starts a new random identifier.

Online leaderboards

Some games have online leaderboards (currently Clockwork Village's Daily Village). When you finish a leaderboard game, the game sends your score and its date, a random player number created on your device, and a made-up player name that the game picks from a word list (you can roll a new one, but you can't type your own). These are kept on our own server, which is hosted in Germany and reached through Cloudflare, so the day's board can show them. Your network address is used briefly to stop spam and is not stored. The leaderboard has no login. To have your entries removed, email us with your player name and the dates you played.

Bug reports and feedback

If a game has a button for sending feedback or a bug report, we receive what you write and the technical details needed to fix the problem, such as the game version, device type and a log of recent errors. If you email us or post on our Discord, we see whatever you choose to share there.

Saves and platform features

Your progress, settings and best scores are saved on your own device. Depending on the platform, a game may also use the platform's own services, such as Steam achievements and cloud saves, Google Play, Game Center or automatic crash reports. Valve, Google and Apple run these under their own privacy policies.

Information on this website

The website has no accounts, no tracking cookies and no analytics scripts. The contact form opens your own email app, so we receive only what you send us. The site is hosted on Cloudflare, which keeps short-lived logs (such as network address, browser type and pages requested) for security and to keep the site running. Embedded content, such as a YouTube video or a Steam widget, is provided by those services under their own policies once you interact with it.

How we use information

• To run features you use, such as the leaderboards.
• To understand, in aggregate, how our games are played so we can fix bugs and improve them.
• To answer your messages and support requests.
• To keep our games, servers and website working, secure and free of abuse.
• To meet legal obligations, such as tax and record-keeping.

Who we share it with

Only the service providers we need: Amplitude (gameplay statistics), Contabo (the server that runs our leaderboards), Cloudflare (website hosting, network and email routing), our email provider, the stores that distribute our games (Valve, Google, Apple, itch.io, CrazyGames), and Discord for our community. They process information on our behalf or under their own policies. We don't sell personal information to anyone. We may disclose information if the law requires it, or to protect our rights, your safety or the safety of others. If the business were sold or merged, this information would transfer with it and we would say so on this page.

Where it's stored and how long we keep it

We're in Australia, and our providers store data in Australia, the United States, Germany and other countries where they operate. Leaderboard entries are kept as a record of past boards until you ask us to remove them. Gameplay statistics are kept for as long as they help us improve the game. Emails are kept for as long as we need them to deal with your request and for our records, generally no more than a few years.

Children

Our games are made to be enjoyed by all ages, but we don't knowingly collect personal information from children under 13 (or the age of digital consent where you live). The statistics and leaderboard data described above don't identify anyone: they use random numbers and made-up names, never real names or contact details. If you're a parent or guardian and think your child has sent us personal information, for example by email, contact us and we'll delete it.

Your rights

You can ask us what personal information we hold about you, and ask us to correct or delete it. Email [email protected] and we'll reply within 30 days. If you're in the EU or UK you also have the rights set out in the GDPR, including the right to complain to your local data-protection authority. Australian residents can complain to the Office of the Australian Information Commissioner (OAIC). For data held by Steam, Google, Apple, itch.io, CrazyGames or Discord, please use the tools those platforms provide, as we can't access or delete data in their systems.

Security

Our games, servers and website use encrypted connections (HTTPS), and access to our dashboards and servers is limited to the two founders. No system is perfectly secure, but we take reasonable steps to protect the small amount of information we hold.

Changes to this policy

We'll update this page if our practices change, for example when a new game adds a feature that collects something, and change the date at the top. Significant changes will also be announced on our Discord.

Contact

Questions about privacy? Email [email protected] or use the contact page. Silver Magic, a label of One Up Plus Pty Ltd, Sydney, Australia.